Privacy Policy

Purpose: This policy is intended to ensure Timi Design’s transparency and commitment to protecting customers’ privacy and personal information. We collect, use and safeguard your personal information legally, safely and responsibly.

1. Information We Collect

When you interact with Timi Design, we may collect the following information:

• Contact information: Name, email, phone number, company address.
• Project information: Design requirements, project information, space dimensions, design preferences.
• Interaction information: History of interactions with websites, marketing emails, consulting calls.

2. Purpose of information use

Your personal information may be used for the following purposes:

• Service provision: To consult, design, and construct projects based on customer requirements
• Service improvement: To analyze data and improve service quality and customer experience.
• Customer support: To answer inquiries, resolve concerns, and provide relevant service information.
• Marketing: To send updates about new products, services, promotions, and design trends.

3. Information security:

Timi Design is committed to protecting your personal information using appropriate technical and organizational measures, including:

• Data encryption: All personal data is encrypted to prevent unauthorized access.
• Firewall systems: Our network is protected from external threats by firewalls.
• Access Control: Only authorized personnel have access to your personal information.
• Data Backup: We regularly back up data to prevent loss.

4. Sharing information

We do not sell, rent or share your personal information with any third parties, unless:

• With your consent: We will always ask for your permission before sharing any personal information.
• Legal obligations: We may disclose information when required by law or authorized government agencies.
• Protecting Timi Design’s rights: We may share information to protect the rights and interests of Timi Design or third parties.

5. Your Rights

You have the right to:

• Access and correction of personal information: Request a copy of your data or ask us to correct any inaccuracies.
• Request data deletion: Ask us to delete your personal information unless we are legally required to retain it.
• Opt out of marketing communications:  You may unsubscribe from marketing emails at any time.

6. Cookie Policy

We use “cookies” to personalize and enhance your experience on our website. You can choose to accept or decline cookies. However, disabling cookies may affect the functionality of certain website features.

7. Contact

If you have any questions or concerns about this privacy policy, please contact us via:

• Email: timidesign.asia@gmail.com
• Phone: (+84) 944 536 886

8. Update

We may update this privacy policy at any time. The latest version will always be posted on our website. We encourage you to check back periodically to stay informed.